This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.dirtealab.com (the “Site”).

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PERSONAL INFORMATION WE COLLECT

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When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
 

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including but not limited to your name,  addresses, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

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When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

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HOW DO WE USE YOUR PERSONAL INFORMATION?

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We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

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Additionally, we use this Order Information to:

• Communicate with you;

• Screen our orders for potential risk or fraud; and

• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

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We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

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If Dirtea Lab Ltd. has a contract with another third party organization to provide a service on its behalf, Dirtea Lab Ltd. will ensure they have appropriate security measures and only process your information as Dirtea Lab Ltd. has authorized. Those organizations will not be entitled to use your personal information for their own purposes. Dirtea Lab Ltd. will take reasonable steps to check these organizations to make sure that they are meeting the security requirements set by Dirtea Lab Ltd.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

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BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

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CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint or opt-out of target advertising, please contact us by e‑mail at info@dirtealab.com.

TERMS & CONDITIONS

This website is operated by Dirtea Lab Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Dirtea Lab Ltd. Dirtea Lab Ltd. offers this website, including all information, tools and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

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By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

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Our store is hosted on Wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Dirtea Lab Ltd. is a legally licensed business by the Hong Kong Business Registration Office.